Geek

Patience.

One of my goals for 2009 is to be a little more patient with customers that are experiencing computer problems, especially when they think the broke the internet or the cat peed on their keyboard. (Both true support calls I have dealt with in the past six months, by the way).

My patience was tested today a little bit and my conversation with a customer caught my supervisor’s attention a few times when I used phrases such as “I don’t know what you mean by that” and “I’m sorry, but error messages usually give a little more detail than ‘the mail didn’t go'”. She called herself jeckel, she was apparently trying to download television shows over a dial-up connection and she wass wondering why her computer was so slow. After explaining to her that she couldn’t download video over her dial-up connection she decided that instead her e-mail was clogged. I assured her that there were no tubes involved with e-mail and Draino wasn’t going to help the situation. Everyone loves a funny tech! Turns out she was trying to send a video to her friend via e-mail and it wouldn’t send (because said file was huge and it would have taken her at least 24 hours to send it.) After walking her through various steps (“click start, yes that’s the green button down in the corner that says start”) I asked her to reconnect to the internet but only if she was on her cell phone as the call would get disconnected otherwise:

“Does that mean I need to go deep?”

“I don’t know what you mean by that…”

[MUTE]

“… and I don’t think I want to know.”

“OH! I click th…. [and insert dead phone here]”

Thank God. She never called back. I hope she went deep.

Here’s a picture of Mean Daddy Tech:
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Socialise.

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Earl and I have spent most of the day busying ourselves about the house and enjoying a low-key New Year’s Day. Chores are done, things are in place to make the second day of 2009 just as enjoyable as the first, even though that includes a regular day of work for me. It’s a good thing I enjoy my job.

One activity that has consumed a bit of my day is playing around with Facebook. It’s more addictive than watching “I Love Lucy” or “Absolutely Fabulous” clips on YouTube! As I type various names of people from my past and present into the search function thingee there, I discover more people from my past and end up trying to make a friend link with them. How many friends will I have come morning? Only time will tell.

I could never get into MySpace because I always felt that I had descended into the two-digit IQ land of adult Fisher Price with that site, but Facebook, whilst basically the same concept, has a more refined feel to it.

Now, you can’t see what I just did, but I just stopped typing a blog entry for just a moment, did a search of another name on Facebook and found this person’s profile. It’s like waving at Tucson right from my keyboard!

I’m going to have to go to bed sooner or later. Right now, the search continues.

Goofing Around.

I decided to goof around with Photo Booth during my lunch hour. I guess I was feeling feisty.

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Twitch.

It is no secret that my favorite television show of all-time is the classic comedy “Bewitched”. I found this fan made clip on YouTube and thought I would share it. It contains several rare clips that Sony inexplicably won’t include on the DVD releases.

I’ll Take Life for $200.

I just spent 10 minutes of my lunch hour watching every spin Lynda Carter did as Diana Prince/Wonder Woman from the second season of her show.

The sound geek in me realised there are MANY variations of the music. Some are recorded, some were played live. I also prefer the slightly translucent balls of light.

If you want to get dizzy with me, have a look.

Impressed.

Microsoft debuted “Phase 2” of their new ad campaign tonight.

I’ve never been a fan of Apple’s “I’m A Mac, I’m A PC” commercials, simply because as a person that used to write ad copy for a living I’ve always felt that a company does best when they accentuate their positives rather than focusing on their competition’s negatives. When I worked in radio, we just behaved as if we were the only station on the dial. Well, most of the time.

Mac fanboys (and girls) have such a reputation for being obnoxiously smug and overbearingly trendy. I don’t identify with the greasy “Mac” in Apple’s commercials so I’ve always felt kind of alienated. Don’t get me wrong, I like my Macs, a lot, but I’m not about to start sipping coffee I don’t like in a fake turtleneck shirt. Ironically, I felt much more comfortable with the folks in this latest ad from Microsoft1.

Anyways, I have to applaud Microsoft on this latest ad. I think they might be on to something.

This ad is called “I’m A PC”.

1 Hmmm, I do have that unused copy of Windows Vista Ultimate sitting on my desk.

The Cycling Thing.

I’m getting ready to hit the road again for a bit. I hope to ride 90 minutes before supper.

Proper clothing is always required for the serious cyclist.

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Tick Tock.

When a first-time visitor arrives at our house it usually only takes a few minutes for them to notice a “click-click” sound in the background household noises once a minute. That’s when I show them my collection of school clocks wired throughout the house.

I don’t talk about my clock collection very much here but I have a collection of school clocks made by The Standard Electric Time Company. These are the type of clocks that were found in most classrooms throughout the 20th century and are characterized by that familiar click-click sound that advances the time each minute. Thousands of students have watched these clocks over the years, waiting for that minute hand to click to dismissal time.

I’ve been fascinated with these clocks since my first day of kindergarten. I remember sitting on the floor of Mrs. Mosher’s1 room in a big circle. Apparently we were waiting for a bell to ring to announce the start of the day. We watched the clock. It clicked, causing the hand to move backwards slightly, and then it clicked again. The minute hand landed on 9:10. A bell was heard and then the principal, Mr. Bellardini, welcomed us to school. The minute hand continued it’s trick throughout the day, stepping back slightly before moving on to the next minute. The really neat thing was that all the clocks in the school did it at the same time. It didn’t matter if the clock was round or square, had a speaker or not attached to it’s casing, all the clocks said the same time and marched ahead through the day in unison.

I found this very fascinating.

When Earl and I moved into our first house back in 1997 I decided that I wanted to start collecting these clocks and via the internet I found that there were others that shared the hobby as well. In fact, that’s how we met our friends Tim and Gordon in Cheyenne; Tim and I both share an interest in these clocks.

Some find it unusual that a high tech geek like me enjoys the simplicity of this system of clocks. The clocks in the house actually don’t keep in time; as slave clocks they just jump ahead via a magnet, some gears and a short electrical impulse from the master clock in the basement. Most of these systems were controlled by pendulum clocks that resembled industrial grandfather clocks. As progress, um, progressed, the pendulums were replaced by motors, and later, electronic circuit boards. The master clock in our house is from a hospital in Bennington, Vermont. It’s an electronic clock made by the same company, dating 1985. It doesn’t like thunderstorms and occasionally needs parts replaced. This is where the high-tech geek in me kicks in, I have the master clock wired to the internet so that it’s always in time with the atomic clock in Boulder.

I find it relaxing to work on my clocks. Some are nearly 100 years old and they continue to do as they were designed, move ahead once a minute as ordered by an electrical impulse. No two clocks in the house are alike but they are all made by The Standard Electric Time Company. I sometimes marvel at how many times that minute hand has jumped ahead each minute since the clock was built.

And time just keeps marching on.

1 Mrs. Mosher was the same teacher that told my parents that I was “mentally retarded” because I wouldn’t color between the lines and I jammed my papers into my book bag each day. Even back then I didn’t sweat the small stuff. I like to think she just didn’t get me. Later achievements (and multiple IQ tests) proved that she just didn’t know what to do with this little red headed gay boy.

Eat, Sleep, Work and Be Merry.

Tonight I am on call for the first time since returning to the Mr. Telephone Man gig. “Mr. Telephone Man” doesn’t really describe the gig that well anymore, since the telecommunications industry is now a mass of internets, tubes, wires, airwaves and assorted whatnot. (The whatnot usually occurs in the secret rooms deep within the basement of the telephone company).

The storms that have been blowing through for the past week have kept the department lively. So much for the dog days of summer. The weather has been so freakin’ freaky. Now I love me a good thunderstorm but it has been a constant rumble of thunder for the past 48 hours or so! I thought about mowing the lawn this evening but I didn’t know where to attach the water skis to the mower, so Earl and I opted to clean out the back bedroom closet in anticipation of my sister’s arrival. I don’t know if I’ve mentioned that yet; my sister is expecting her first child in less than a month and since her hockey player husband will be playing in Switzerland this year and her hospital of choice is in the States (they live outside of Toronto), we’ve agreed to play host home for the next eight weeks or so while she has the baby and gets her footing with the little lad before heading to Switzerland to be with her hockey player husband.

When I first realised that I was on call tonight I was exceedingly tense. Earl was rolling his eyes not 15 minutes into the whole affair. It was then that I realised that it’s not worth the aggravation nor household stress so I decided to just roll with the punches and picture myself rolling in overtime dollars come pay day.

Maybe I’ll earn enough to make a loin cloth.