Geek

Day 3: St. Charles, Ill. – Milwaukee – Appleton, Wisconsin

So today we made our way up the Fox River Valley to the next stop of our vacation, and that is the EAA AirVenture going on in Oshkosh, Wisconsin. This is the second time that I have been to Oshkosh for this event; my first visit was in 1984, just after my 16th birthday, with Grandpa Country and my dad. I'll probably write more about that connection tomorrow.

Staying true to our plan, we tried to take the non-freeway route as much as possible while keeping the adventure to a reasonable timeframe. Our first stop was at Starbucks in Crystal Lake, Ill. for a little caffeine jolt in the way of the unsweetened, shaken iced green tea that we are fond of. From there, we crossed into America's Dairyland and found ourselves in Milwaukee.

I have to admit that I watched for the "Welcome Milwaukee Visitors" sign on the tower that one would see during the beginning credits of Laverne and Shirley, but we never found it. While I navigated city streets, Earl Yelped our way to Lulu's Cafe in the Bayview area of the city. The atmosphere was right up our alley with the high ceilings and the exposed brick walls in this repurposed building along a fairly busy street in the area. With Lulu's Cafe we added the "avoid chain restaurants" option to the vacation. Let's see how long that holds.

Though AirVenture is taking place in Oshkosh, we are staying in nearby Appleton, Wis. until Monday, and to get there, we decided to go around the opposite side of Lake Winnebago. It was a pretty drive that was reminiscent of the Finger Lakes in Upstate New York.

Once we were beyond the drama of our hotel reservation (see the blog entry entitled Travelocity — grrrrrr in a bad way), we drove down to Oshkosh to see where we had to be tomorrow morning and then to enjoy the downtown area which had a fairly artsy vibe going on. There was a lot of music in the area and quite a few people enjoying the various taverns and the like.

Reacquainted with Oshkosh, we headed back to Appleton, where we decided to try the local theatre chain and saw "The Way Way Back" (highly recommended).

Overall the trip has been a smashing success and we are just getting started. I am definitely feeling relaxed.

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Blogs of August.


Photo courtesy of When Giants Meet.

So one of the tech journalists that I really enjoy and have a lot of respect for, Mike Elgan, has challenged some bloggers to use Google+ exclusively for the month of August. I have accepted this challenge and have actually found that it has made me blog more than usual so far this month.

There’s a few snags here and there, for example, I have to group multiple pictures together and hyperlinking is a little wonky, but for the most part, it is working quite well and I am experiencing more feedback there than I have through my actual blog in a long while.

Aside from this entry, I am pushing my blog entries from Google+ to my blog here. From here, it gets pushed to Twitter and Facebook like it always has.

In addition to my normal blog entries, you might find additional content on my Google+ profile which is here. I tend to REALLY geek out on Google+ so if you’re inclined to see what’s going on in my geekdom, feel free to take a peek.

This Google+ experience has made me sort of reevaluate how I use social networking, and my thoughts on that are going to be blogged about soon.

In the meanwhile, I shall be getting back to my vacation.

Travelocity

So we pulled into the Hilton Garden Inn in Appleton/Kimberly, Wisconsin, excited about this next part of our adventure. My partner gave his last name at the front desk, the customary way of checking in for the night.

No reservation.

I gave my last name, remembering I had booked the reservation through Travelocity. One of the things about this particular reservation is that I had snagged one of the last one or two rooms in the area due to the EAA AirVenture (http://www.airventure.org/) currently taking place in nearby Oshkosh (the reason we're in town here).

No reservation.

And they were completely sold out.

Using the Travelocity email that was provided to me when I booked the room back in April, I showed the front desk clerk my reservation number, which apparently did not have enough digits nor did it even resemble anything that they had ever seen before.  The fact that "Your credit card has been charged" was emblazoned across the bottom of this reservation escaped no one's notice.

The hotel clerk was very apologetic and if you're ever in the area looking for a hotel, I can vouch that Amanda at the Hilton Garden Inn is very friendly and professional, even when dealing with Travelocity on a customer's behalf.  They arranged the refund to our credit card for us and even checked into the nearby Hampton Inn to see if there was a room available.

We snagged the last room. It's a room with one double bed but they're providing a cot (we're big boys) so all is good.

However, Travelocity has been a complete fail.  Not knowing that the clerk at Hilton Garden Inn had arranged for our refund (we were driving across the city trying to get this last room at the Hampton Inn), we were on hold for over 25 minutes listening to really bad hold music and a woman with a Brooklyn accent letting us know that someone "will assist ya soon" ever 15 seconds. When I finally reached the customer service representative, he made the mistake of asking how I was doing today.

"I am aggravated."  I think he was taken aback by my response. I was just being honest.  That's the first time I actually answered how I was really feeling. It felt good.

I have to wonder how many people have traveled the world on reservations through Travelocity and had to deal with this sort of thing. Is this some sort of freak accident or is this something that happens regularly for Travelocity customers?

I can say with no trace of humor or uncertainty in my voice that this is the last time that we're using Travelocity.  The Hilton Companies have gone above and beyond for us today and there's a reason that we maintain a loyalty to their brand (my husband is a Diamond Club member due to all the travel he does for work).  

From now on I'm sticking to reservations that I know are real and leaving the middle man out. It's not worth the aggravation.

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Roaming

One of the things I love about travel is trying things that we can't do around home, even if what we're doing would seem mundane to most.

We are currently sitting in a Starbucks in Crystal Lake, Illinois. We are en route to Oshkosh, Wisconsin and are taking the back roads to get there. We are becoming well acquainted with Illinois Route 31.

Our little nook in Upstate New York lacks Starbucks. Many find this hard to believe. We are surrounded by dozens of Dunkin' Donuts franchises, and there's nothing inherently wrong with DD, but their stores lack a certain warmth and "technology comfort" that one finds in Starbucks. Plus, DD doesn't serve a Trenta unsweetened, shaken green tea. This is one of my favorite, fairly guiltless drinks. There are two ways for us to enjoy Starbucks at home: drive 50+ miles to the nearest location or to illegally sneak through the backside of one of the nearby New York State Thruway service areas and pay exorbitantly high prices for the aforementioned green tea. Plus, the service area franchisees don't believe in attaching scanners to their point of sale systems, so the clerk needs to manhandle my phone and manually input my Starbucks account number, whereas at a real Starbucks it's just a quick scan and we're on our way.

Sometimes it's the simple things that make a vacation a little extra special. And right now, it's sitting at a table in a real Starbucks, drinking a green tea that's getting this day off to a good start.

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Day 2:  Fremont, Ohio – Chicago – St. Charles, Illinois

So the Great Jeep Tour 2013 continued this morning. The task of the day was to secure an apartment in Chicago for Jamie, who is headed to college later this month. He will be attending the School of the Art Institute Chicago as a photography major.  He is a talented man (see jmmoorephotography.com).

Google Maps (and the mildly schizophrenic Apple Maps) both agreed that it would take a little over four hours to make the drive to our destination.  We left shortly after 9:00 a.m., which would have given us plenty of time to get to our 3:00 p.m. appointment, especially since we were traveling from the Eastern time zone to the Central time zone, which bought us an additional hour.

Four hours and some change. Piece of cake, right?

Not when traffic is backed up on the Indiana Toll Road. Not once, not twice, but three times.

We lucked out on the third traffic backup because we ended up stopping right before one of the South Bend interchanges.  A quick consult of the map and before we knew it we were in Michigan, trying to make our way to Interstate 94 via US Route 12.

Except the trucks that were apparently using the same mapping software thought to do the same and were chugging their way through the back roads just like we were. By chugging I mean they were moving no faster than 40 MPH.

We finally made our way onto Interstate 94 and as soon as we crossed back into Indiana, we hit traffic again.

The idea of four hours and some change was now just a memory and Earl was making a call to the apartment guy to let him know we were running late.  He understood.

Interstates 90 and 94 through Chicago were at a standstill, as to be expected, but so was Interstate 55 and Lake Shore Blvd.

So we spent most of the day looking at the taillights of whoever was in front of us.

We finally got to our appointment seven hours and 10 minutes later. The deal was signed in less than an hour and we were on the road again. 

Apparently more traffic was trying to get into Chicago versus the likes of us trying to leave, so we only hit a few snags on Interstate 90 as we headed west out of the city. I did manage to snag a photo of an American flight coming into O'Hare as we sat in traffic near the Des Plaines Oasis. 

By the time we arrived to visit family in St. Charles we were in the mood for the excellent home cooking and conversation. So the day of frustration ended on a high note.

A couple of things I noticed along the trip today:

1. only about 1/2 the men in a toll road service plaza wash their hands after using a stall with a door in the rest room. I'm not sure I like this trend.

2. There are a LOT of angry lyrics in some of the music that is blasted out of windows in a traffic jam. 

3. There are a LOT of loose license plates frames rattling to the angry music that is blasted out of windows in a traffic jam.

4.  FitBit does not count the number of times you step on a clutch in a Chicago traffic jam.

5.  I'm a country boy through and through and damn proud of it. I may be able to adapt to city living but my heart will always be in the farm land in the middle of an open field.

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Day 1: Fremont, Ohio

So today my husband and I started our big summer Jeep tour. For the next 10 days we will be on (and probably off) the road in our 2011 Jeep Rubicon, exploring the midwest.

Our first target destination is Chicago, Illinois to take care of some family business. Since we both had to work a half day this morning, we were on the road by 2:00 p.m. and slowly headed west through the Finger Lakes of Upstate New York and then across the Southern Tier. Now, as of 11:30 p.m., we have settled in for the night in along the Ohio Turnpike in Fremont, Ohio. This will make for a short drive to the Windy City tomorrow.

I wish the Interstate system was more interesting but I'm looking forward to doing some exploring in the very near future.

This post was originally written in Google+. If you haven't checked it out yet, you really should. Wicked cool. #share

On Call.


So last night I started my latest round of on-call. I shall carry this torch until Wednesday morning at 8:00 a.m. This is something that comes around every seven weeks or so and honestly, it’s the one thing about my job that really bugs me.

It’s not the “on-call” that bugs me really. It’s the circumstances. You see, my job is basically comprised of two parts. One part of my job is developing, planning, building and maintaining a pretty robust “event management system” (troubles, outages, changes, stuff like that) software package. This is the part of my job that I love and this is what makes me thrive in my career. I get to build pretty web pages that do really nifty things and I get to see users be able to do their jobs effectively because of the application that I have built. I get to stretch my geekiness in ways to make people more efficient and that’s something I really enjoy doing. I could do this part of my job forever and not really complain about it. I’m on call for this 24 hours a day, seven days a week and because the application is of my design and basically under my control, if I do my job well, I don’t get called (barring any sort of hardware or network failure). When I’m called for this it’s because I’ve done something wrong, so I make sure I do everything right. That’s easy to handle. That’s in my geek blood.

The other part of my job is being part of a team that maintains the software platform that monitors the entire network of the communications company I work for. The Network Operations Centers use this software to make sure that grandma can let her fingers do the walking via telephone or via internet, whenever she wants to walk her fingers. The software that did this when I was hired onto the team was a brilliant piece of design, did its job very well and didn’t require a lot of coddling. It was sleek, fast and efficient. While routine maintenance was very important to its health, many elements were “set it and forget it” and it was all geeky with the way it worked so I loved it. On-call with this was pretty much 24/7 for me and in 18 months I was called twice. Piece of cake, right? Unfortunately, when it was time to upgrade in preparation for tripling the size of the company, the company that provided the software at the time didn’t do very well in the bidding department when it was time to evaluate options for looking to move to something bigger, so the company migrated to a new platform that seemed to be quite popular with similar companies.

Knowing that co-workers and the like may read this I will soft shoe my way through this and simply say that I’m not a fan of this convoluted cluster of stuff that we are maintaining now. It feels like a constant game of Jenga with only 3/4 of the blocks that is being played in a very stiff wind. To make it doubly interesting, much of the interface is written in Java and only likes to run on Internet Explorer. There’s a lack of intuitiveness. What makes sense to me often isn’t what the software wants to do. I feel dumb. Sigh. Double sigh. Triple sigh.

Because the stiff wind occasionally moves to a gale force, on-call has the potential to be quite busy. I try very, very hard not to be frustrated by calls I may receive in the middle of the night and to do so I count to 10. A lot (my odometer is getting ready to roll over to over one million burgers served). But the geek side of me is constantly asking myself why this new software platform has to be so complicated. I’m concerned that I might develop some sort of involuntary twitch whenever I’m asked to do some sort of task on this system. The biggest reason for my discomfort is because I feel like in this part of my job I might be letting users down because the software just isn’t doing what it’s suppose to do, and I can’t determine if it’s the software, the people the installed the software, the person maintaining the software or the sun, the moon or the stars. However, since my position with the company is comprised of both of these roles, I just do what I can to the best of my ability. That’s all that is expected of me, but this just runs contrary to my personal achievement standards.

So last night was the first night of on-call and it went by without incident. Yay! I have found that it’s often hardest for me to get through that first night of on-call and I am thankful to whichever on-call god deemed me worthy of an incident free night. Only six more nights to go. I am hoping to use this on-call weekend to be productive at some projects I’ve been cooking up in my head.

I’ll relax next weekend.

Birds.

I don’t know a lot about birds. I know they fly. I know there are eggs involved. I know they make a chirp, cheep or pip like sound most of the time unless they’re overly musical. Other than that, I don’t know their habits or anything like that.

When I work from home I break up the morning and afternoon by taking a 15 or so minute walk up and down the road. It’s a good way to get a little bit of exercise and it gives me the opportunity to stretch my legs and my brain.

Up the road a few lots is a large meadow. I think it used to be a hay field but it hasn’t been farmed in quite a few years. There’s a lot of wild brush, leafy bushes and the like. When walking along this stretch of the road there are always three black birds with red and a splotch of yellow on their wings watching me very carefully. Over the past several weeks I have noticed that they like to form a perimeter. One goes up on the tallest electric pole near this area, another goes on a tree that’s close by and a third perches on the wires.

When I pass the pole, the third bird then starts to follow me a bit in a very rhythmic pattern. He or she flies out from the wire, circles rather low over my head and lands back on the wire a little farther up my path of travel. He or she does this three times until I pass a thicket of green leafy growth, then they stay on the wire. All the while the three of them are making chirping noises with the one on the wire being the most chatty.

IMG_0070

When I come back down the road on my return trip, I am on the other side of the road opposite the meadow and directly under the wire. The birds resume their same position but the one on the wire doesn’t do the trinity circle thing. He or she just watches and dumps little poops on the lawn under the wire. The conversation between the three of them resumes until I am beyond the tree. Then the three of them fly back across the road and into the meadow, assumedly to whatever they’re protecting.

I find this fascinating.

Yearbooks.

So when I feel the need to lose myself in my non-technology-related, but still entirely geeky hobby of my collection of school clocks made by The Standard Electric Time Company, I look at old yearbooks on classmates.com. I mentioned this activity in a blog entry a couple of months ago and this trend is continuing on hot summer nights when my brain is a little too tired to write code.

My have a methodical way of finding old yearbooks to look at; I think of one of the longer roadways in New York State and then using Google Maps, I search each town along the selected roadway to see if there is a corresponding school district. I then see if there are yearbooks available and go to one of the early years, but with a minimum year of 1950. The yearbooks before 1950 are kind of hard to come by and are rather sparse in content; I blame this approach on World War II. Once I determine that the school in question was kind of art-decoish in its design, I look through the pages of these old yearbooks and look for clocks in the background of the hundreds of photos of smiling young (and well groomed) people. I’ll probably find one or two photos with a clock for every dozen yearbooks I look at. 99% of the time the clock just happens to be in the background, but once in a while a school will show a really good shot of a clock as a symbol of the passage of time or something, like this photo of the original master clock from the elementary school I attended, courtesy of the 1952 yearbook (from when it was a K-12 school).

pulaski-master-clock

That clock was found in the main office of the school up until the mid 1950s and I never knew what it looked like until I found that picture in the yearbook. Geek satisfaction.

It’s interesting to see that each school had its own character with the design of their yearbooks. Even though different students planned and coordinated the yearbook for each school year, there is often a strong similarity in the style and content of the photos from year to year. I think it’s because the school probably used the same photography studio or photographer year after year. I’ve also noticed that many schools of that era had grand staircases that were featured prominently in yearbooks, though only one or two that I’ve observed were as ornate as the staircase that was found in my elementary school.

Since I basically pick random schools in the Empire State to look at, once in a great while I might recognize someone as I’m scanning through the pages looking for a clock in the background. For example, one of my elementary school teachers graduated from Lockport High School in 1969 and I just happened to catch a glance of their name as I electronically flipping through the pages. That was kind of cool.

I still haven’t found another school that had the same style clocks that got me interested in collecting these things to begin with, but I’ve seen several close cousins. Maybe the clock from the elementary school in my collection is now officially a one-of-a-kind (since the others were all replaced).

That’d be kind of neat.

Rescue.


It was a short statement.

“My Mac won’t boot up.”

Now that’s not something you hear everyday. Macs are plug and play, right? Set ’em and forget ’em. It just works.

And it does just work, 99.9% of the time. I told Jamie to turn the computer off and just leave it; I would take a look at it before he got back from the tour he was about to embark on. I figured it was hot in his room and that the Mac was having some sort of overheating issue. I knew I felt overheated at the time.

Well I never got around to messing around with his computer so when he got home from the tour on Sunday afternoon he tried to start things up and ran into the same issue. It was time to flex my geek powers.

“I have four years of work on there!”

I had to assure Jamie that there was no reason to panic, after all, he had an external hard drive. Unfortunately, said drive wasn’t plugged into the computer.

No backup.

Ok, now I really had to flex my geek powers.

Now, here’s the thing (I should rename this blog “Here’s The Thing”). I have all sorts of tools and doodads to fix an issue with a Windows computer that is in this predicament. I’ve dealt with so many PC crashes over the years that I pretty much know what I’m doing and I can usually grab the data that is thought to be lost, even if I have to resort to voodoo and sacrifices. But the thing is, I never had to do this sort of thing on a Mac before. What to do, what to do.

Well, I’m not going to bore you with the minute details because that would be, well, boring, but after six or so hours, I was able to announce to Jamie, “I’m copying your Music and your Pictures folders over”. I was able to get to his data and copy it over to a external hard drive that I normally use to store my backups. The look of relief on his face said all the thanks that was necessary.

Inspired by this little Mac adventure, I have since rearranged our methods of backups for the entire household (we use a GoFlex Home NAS and am looking into additional backup services.

If you gain just one thing from this blog entry, please let it be this: always store your data in more than one place. It’ll save yourself from panic mode in the future. Because every computer can crash.

Even a Mac.