Well I’ll be darned. Yesterday I wrote about the trouble I was having with Microsoft Office OneNote and wouldn’t you know that not one, but *two* people from Microsoft dropped me an e-mail to find out the specifics I was having with the software. So I responded and let them know what was going on. I haven’t received a reply yet, but I find this surprising on two accounts.

  • There are Microsoft people out there offering help on their products, for free.
  • Someone actually reads this stuff I write.