The saga with my newest HomePod Mini continues. After spending over an hour on the phone with Apple Support, and resetting every device within nearly a half mile of my home office, my HomePod Mini still will not complete its setup.
The Apple support technician promised someone from the next tier up would give me a call, but they missed their appointment time and I am having a hard time regaining interest in the endeavor.
There are many things that Apple does well. I maintain that Apple devices are still the safest and most reliable computing devices available to the average consumer. Unfortunately their prices are above average but what’s even more disappointing is there’s too many things that Apple has let slide to the wayside. Home Automation, or “HomeKit” is one of them.
When my HomePod Mini is stuck on “Configuring…” for hours, after taking nearly a dozen attempts to get the thing connected at all, and the HomePod team can’t figure out the problem, the world’s largest technology company needs to step back and take a look at what the heck their doing.
Luckily, we mostly rely on Alexa for home automation. I’m not super comfortable with this scenario, but at this point I want something that works. And while Alexa may be snooping on us, at least she’s doing it with much more reliability.
Anyone want to buy a HomePod Mini?