I was happy to see that Delta Airlines cared enough about my travel experience that they sent me a survey to complete for them. It was waiting for me in my work email this morning. I filled it out honestly and provided the feedback they were looking for.
Though the cynical side of me thinks that the surveys are for marketing purposes only, after all they just want to convince me to fly their airline more often, there’s part of me that hopes that this is a demonstration of concern for the wellbeing of the airline traveling individual. I know that I enjoyed my Delta experience to Texas and back and that I look forward to flying them again to North Carolina next month. Aside from the GoGo being a NoNo on the longest leg of my flight, the experience was flawless. Some passengers in Detroit tried to make the check-in counter attendant’s life hell, but that’s what passengers in sweat suits and velour do. They make everyone’s life a living hell.
I wonder what folks in Texas would say if they were surveyed about what life is like here in Central New York. I wonder if people in Central New York realise that there is life outside of this area. Everyone seems tuned into their own little world and only take very brief glimpses at anything that could resemble a bigger picture.
Perhaps there should be a survey on what’s in the big picture.
As many men have proclaimed loudly over the years, “Survey says!”. Were there a ding sound, the card would flip over and say, “needs a nap”. And that is what I shall do.