July 29, 2010

Courtesy.

I would like to take a few moments and review some very basic principles on how to conduct yourself at a local restaurant during the busy lunch hour. The restaurant in question is my beloved Subway in Johnstown, New York, which is owned by Chris and Jami. This Subway is nothing short of outstanding and should be treated with the respect and courtesy deserving of what is probably one of the finest Subway restaurants in the chain.

Let’s start at the very beginning, since it’s a very good place to start.

First of all, this fine city in the foothills of the Adirondacks is on the way to one of the more popular tourist destinations in the northeast. Therefore, many choose to stop at one of the fine restaurants as they make their way up to vacation time. My first tip: a Ford F350 that is towing a 30-foot Prowler camper, which is towing a speed boat, which in turn is towing a VW Rabbit from some bygone era (we won’t mention the handicapped plates on the Rabbit) is not going fit into the reserved parking spot near the front door for the not mentioned handicapped consumer. You’re going to have to find a different parking spot; may I suggest somewhere in New Jersey, as I hear the Jersey Shore has a lot of ocean to enjoy, unless you go to the Jersey Shore in Pennsylvania by mistake.

Once in line to order your food, please stow your cell phone. No one wants to hear your conversation as everyone has a cell phone now and unless you’re doing a reenactment of Zach’s role on “Saved By The Bell”, you’re not special for having a phone. In fact, talking on the phone whilst in line is quite rude. Might I suggest that you shove the device squarely up your ass and let the caller listen to your bad gas since you chose to share with the rest of the line whilst you were on the phone.

Like most Subway restaurants, Chris and Jami have a beautiful menu with appetizing pictures of their selections as well as a complete list of everything they offer. Nowhere, and believe me, I had time to look while you were making up your mind, is there even a suggestion that “french fries” are available to order.

Since the primary reason Subway exists is to sell sandwiches, chances are there is going to be some bread involved. A look of bewilderment should not be your answer to “what kind of bread would you like?” Now I know that Subway offers more choices for bread than the number of choices on your average American ballot for President, but try. And again, there’s pictures AND words right smack in front of you. Point if you have to.

I’m not going to dwell on the fact that yes, a toasted sub is hot.

Even though Chris and Jami have chosen to display their vegetables in a very eye pleasing manner, they’re still vegetables. They won’t dance. They won’t sing. They taste the same as the frozen veggies that you may thaw someday or god forbid, something you grew in your garden. Lettuce is lettuce.

When you get to the register, you will be asked if you have a Subway card. This gives you the opportunity for ‘frequent flyer miles’ to accompany your Subway purchase. The question posed to you has two answers: yes or no. If the first thought that comes to your mind is, “What is it?”, then the answer is “no”. Again, the simple creed of being aware of your surroundings would answer any other question as there is a rack in front of you with hundreds of cards to choose from. If you don’t have a card, grab it and have the cashier swipe it. See there? You can make your answer a simple “yes” with a little forethought.

Now, I know this last part is a little tricky, but try to stay focused. If you purchase a meal, you will be handed a cup. From there, proceed to the drink station, where you have a wide selection of soda pop or iced teas. There is plenty of ice, covers for your cup and an assortment of straws covered for sanitary purposes. Every pop dispenser says “push”. Waving the cup under the spigot is going to accomplish nothing. I will push the button for you for no more than one second before giving you a deadly glare and simply stating one word, “Really?”

Heed my advice and you’ll be a smart Subway consumer in no time. Ignore my advice and consider yourself warned.