I have shared this TED talk before. This is Angela Ahrendts speaking at TEDx Hollywood in March 2013. She speaks about human energy. She knows of what she speaks. I watch this from time to time to remind myself of the importance of authentic communication in this fast paced, technologically fueled world.
“I’ve learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel.” — Maya Angelou